Can I be a little self indulgent here? Can I get something off my chest? I need to have a shout and scream about my Ford Focus. Won't do any good to my wallet, but it might do some good to my psyche...
The Focus is four years younger than the Astra, and has done half the mileage. But recently it let itself down, it let me down, it let my local Ford dealer down, and it let down Ford UK.
See this picture to the left? See the small amount of corrosion on the terminals? That cost me £639. Yes. £639!
(Technically, it's a Ford 1712211 "Gem Module/Fuse Box", "Panel Assy - Fuse")
One wet morning recently (are there any other sorts of morning recently?) I set off in the Focus on the school run only to find the wipers were not working. My local Ford Dealer (understandably) took a day to track down the fault. In the passenger side foot-well, behind the glove box, resides a fusebox. It is a big lump of plastic with fuse holders and some sockets into which plugs the wiring loom. As you can see above, somehow the terminals for the wiper connection had corroded and failed. The dealer didn't give us the choice to just clean up this corrosion, but ploughed on and replaced the fuse box at a cost of £380 odd (or over 2 Xbox360's worth as I like to think of it). They found no evidence of a leak on the foot-well, so how it happened is a mystery.
I have subsequently approached Ford about the resulting alarming bill of £639, but to no avail. The car is obviously out of warranty. They are unashamed of the ridiculous cost of this lump of plastic. The dealership sticks to their idea that no repair could have been attempted. So I've got to take it on the chin. No explanation has been put forward as to how this happened, so there's no reason think it won't happen again. I doubt it, as I think the fault must have originated in the manufacturing process. I'd love to hear from anyone else who has experienced a similar problem. I keep thinking that if this fault had manifested itself on the motorway at 70mph in the fast lane on a very wet day, then I would have had a much harder time of it. At least only my wallet got hurt this time.
"Epic fail", Ford... yet another round in the fight to my reliable Astra!
Ford Focus owners can check on parts pricing with their local dealer, or try Partsgeek for Ford Focus replacement parts online. Whichever Focus model they own, there are always plenty of parts options online, as well as helpful instructions for replacing Ford Focus parts.
|♦ “Same thing happened on my Volvo=twice. I can not find how water is getting in there, but it is a very common problem in this very specific location.”|
Submitted on 30/03/2020 23:44 by a visitor
|♦ “I have a 2012 Kuga, Ive just had windscreen wipers pack in... they say its GEM board, due to a long term water damage. I reported this to the dealership and they could not find a water leak even though passenger footwell was soaking. Now the damage has been done to the GEM board... who is responsible... my fight is just starting....”|
Submitted on 24/02/2020 11:27 by a visitor
|♦ “I have the exact same problem on a 2009 kuga
Submitted on 30/01/2020 13:46 by a visitor
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